Services Kit

SHOW MANAGEMENT

CLICK HERE Exhibit Regulations & Contract Terms
CLICK HERE Exhibitor Appointed Contractor (EAC) Authorization Form – EAC’s must return form to [email protected] and submit EAC’s Certificate of Insurance (COI) to the Online Portal                          CLICK HERE to Submit EAC COI via Online Portal
CLICK HERE Important Deadlines
Model Procedures & Sign-up – Model Registration will be available 30 days prior to the show. If you require models, please contact Exhibitor Services at [email protected]

GENERAL LIABILITY INSURANCE – EXHIBITOR INSURANCE administered by Brokers Trust Insurance Group. (recommended)
Due September 1
General Liability insurance with at least $1,000,000 per occurrence, $2,000,000 general and naming Informa Markets dba Premiere Show Group, Henry B. Gonzalez Convention Center, and Freeman as additionally insured.                                                CLICK HERE to Order Exhibitor Insurance
CLICK HERE for PDF Order Form 
CLICK HERE Sample Insurance Certificate
CLICK HERE to Submit COI via Online Portal
Telephone: (800) 528-7975 

DECORATOR SERVICES & UTILITIES - FREEMAN
Furniture (Tables, Chairs, Pipe & Drape, Carpet, Rentals), Freight (Shipping, Receiving, & Drayage), Labor (Builds & Installations), Ground Rigging (Floor Supported Structures & Forklifts), Cleaning Services, Stages, etc. Utilities (Electric, Air, Plumbing Services) &  Aerial Rigging (signs 250lbs or less with no chain hoist needed) 
*Please refer to Encore for hanging signs/banners that weigh over 250lbs and/or need a chain hoist. Approval required.  
CLICK HERE
Discount Deadline: September 1
Telephone (Call or Text): (888) 508-5054 | General Support: 1-800-423-8416 | Shipping/Tracking: 1-800-688-0774  
Monday - Friday 8:00 AM - 5:00 PM CST | Email: CLICK HERE

HENRY B. GONZÁLEZ CONVENTION CENTER (exclusive services)

Aerial Rigging (signs 250lbs or more, any structure w/ chain hoist) - Encore
*Refer to FREEMAN for hanging signs/banners that weigh less than 250 lbs and do not need a chain hoist.
CLICK HERE
Submission Deadline: September 7 
Telephone: (210) 417-4097
Email: CLICK HERE 
Rigging Guidelines/Specifications: CLICK HERE

Internet - SmartCity Networks
CLICK HERE
Discount Deadline: September 14
Telephone: (210) 258-8900 | (888) 446-6911
Email: [email protected]
PDF Form: CLICK HERE
Onsite WiFi Available: CLICK HERE

Catering - The RK Group
CLICK HERE
Order Deadline: September 28
Telephone: (210) 223-2680
Email: [email protected]

Audio/Visual (Exhibit Hall) - Encore
Refer to AVP Nationwide for any orders for Meeting Rooms (Classrooms)
CLICK HERE
Online Ordering ends: September 28
Telephone: (210) 417-4097
Email: CLICK HERE

Audio/Visual (Meeting Rooms) - AVP Nationwide
Refer to Encore for any orders for Exhibitor Booths on the Show Floor
Order Forms Coming Soon 
Telephone: 1-800-951-0555
Email: [email protected]